Your primary focus has to be on your business: meeting your goals, satisfying your customers, delivering your products or services. When it comes to your effort to operate a safe and healthy workplace, you need trustworthy partners to ensure you get the best guidance and quality service. You need people with experience, knowledge and the ability to deliver accurate, dependable results – the first time.
Implementing a substance abuse testing program can be challenging. ITSA will be a partner to either transition an existing program or establish a new program from the ground up. At ITSA, we design programs around a company’s needs to ensure that those programs meet federal rules, state laws and industry standards at the same time ensuring company safety goals are met. When it comes to improving workplace safety, ITSA can provide companies with tools and resources needed to develop a substance-free workplace program as well as a complete continuum of substance abuse expertise, drug and alcohol testing methodologies, and easy to implement policies and procedures.
You need ITSA – in every part of your drug and alcohol testing, occupational health and safety programs. This is ITSA’s core business, not an add-on to other business lines. Our experience is reflected in credentials indicating the highest level of commitment to our field. ITSA will help your company create a safer, more productive, substance-free workplace environment by:
- Developing an easy to implement substance abuse testing policy
- Providing guidance and a system to help navigate refusals to test
- Providing educational tools to help your company handle a positive drug or alcohol test
- Establishing convenient collection site locations to minimize lost productivity
- Ensuring the collection sites have certified collectors on staff to guarantee accuracy and compliance
- Maintaining required record keeping functions and statistical reporting to provide information when needed
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Drug and Alcohol Testing
ITSA is experienced in all aspects of drug and alcohol testing and offers standard DOT and substance abuse panels for drug-free workplace testing.
Specimens including urine, hair, oral fluid, saliva (for alcohol) and point of collection testing can be incorporated to maximize the effectiveness of a detection program. Expanded opiate panels, medical professional panels, adulterant testing and customized cut-off levels are also available.
ITSA’s automated downloading from numerous laboratories directly to our customized reporting software makes for fast and accurate results reporting back to the employer.
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Medical Review Officer Services
A key part of ITSA’s services involve the use of our certified Medical Review Officer (MRO). The MRO function is an indispensable and required component of all our laboratory testing procedures. Our MRO’s are employees of ITSA and are available for our clients to speak to for any questions.
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Nationwide Collection Site Management
ITSA’s resources include a database of over 8,000 collection facilities nationwide that include clinics and lab patient service centers to provide in-house, on-site, and after-hours drug and alcohol testing services. ITSA will establish necessary communications with the collection sites and provide said sites with the appropriate protocols and ongoing monitoring of the sites to the adherence of established company protocols.
Administration
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Drug and Alcohol Program Management
ITSA utilizes state-of-the art custom software to manage your substance abuse testing program. The automated functionality of this software program enables ITSA to efficiently administer multi-faceted substance abuse testing programs for our clients. Features include customized reporting capabilities, client specific comprehensive data feeds, detailed documentation reports for audit preparedness, and individual notifications for random and follow-up testing programs. You name it and we can design a report to meet your program demands.
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Policy and Procedure Development
ITSA is able to assist employers in new policy development or review of existing policies to ensure compliance with federal regulations and/or state law. ITSA has aligned itself with the top legal authorities on drug testing in the country for current and accurate information on state laws and defensible testing procedures for union and non-union environments.
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Random Selection Management
ITSA utilizes a sophisticated selection program which meets federal and state requirements that can be tailored to industry specific or employer requirements when selecting employees for random testing. Electronic importing of employee information directly into our system guarantees accuracy and reduced effort on your part.
Historical information of each person selected and tested is maintained allowing us to quickly identify any testing not performed. A reminder notice will then be issued to make certain all testing is completed and your annual testing goal is achieved.
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Consortium Services
ITSA registers your company in a pool with many other safety sensitive employees. This collection of employees, called a consortium, is managed in accordance with federal requirements 49 CFR Part 40. Your enrollment in this consortium is a key element in meeting the federal regulations. While enrolled in the consortium you have full access to our knowledgeable staff.
ITSA’s goal is to keep this often confusing process as simple as possible for our busy clients. Our goal as an educator is consistent for organizations of all sizes. We take your compliance seriously and will walk you through the regulatory maze. ITSA has earned the respect of state and federal auditors as a “no shortcut” program administrator. The program gives you access to:
- pre-employment testing
- computerized random selection and certification
- supervisor, DER and employee training
- statistical reporting
- MRO (medical review officer) review
- collection site network
- 24 hour emergency support line
DOT Required Management Information System (MIS) Reporting
While employers are ultimately responsible for meeting the DOT mandate for annual MIS reporting, ITSA will support you in the preparation of these reports by using the data collected by our computer system, the data provided by the laboratory and your drug and alcohol testing records to compile and complete the required reporting.
Background Check Services
- PRD (formerly PRIA)
- 40.25
- Criminal
- MVR
- Clearinghouse